Privacy and Cookie Policy

Last updated: September 2026

This Privacy and Cookie Policy explains how CORTARTEC processes the personal data of users who visit www.cortartec.net, as well as the rights users have in relation to their personal data.

CORTARTEC values the privacy of its users and is committed to processing personal data lawfully, transparently and securely, in accordance with Regulation (EU) 2016/679 — the General Data Protection Regulation (GDPR) — and other applicable legislation.

1. Data Controller

The entity responsible for processing personal data collected through this website is:

CORTARTEC 
Address: Rua Casal dos Mortais, Nº 10 B, 2625-692 Vialonga, Portugal
Telephone: +351 219 824 133
E-mail: geral@cortartec.net
Website: www.cortartec.net

For any questions relating to the protection of personal data, users may contact us using the e-mail address above.

2. Personal Data We Collect

Depending on how the website is used, the following personal data may be collected:

  • Name;
  • E-mail address;
  • Telephone number;
  • Company;
  • Subject of the enquiry;
  • Information voluntarily provided by the user in messages or forms;
  • Technical information relating to the use of the website, such as IP address, device type, browser, operating system and usage information;
  • Information relating to cookie preferences and similar technologies.

CORTARTEC only collects the data necessary for the purposes identified in this Policy.

Mandatory fields in forms available on the website are identified as such.

3. Purposes of Processing

Personal data may be processed for the following purposes:

a) Responding to contact requests

When a user submits a contact form, the information provided is used to respond to the request, answer questions, provide information about products and services, or continue the communication requested by the user.

b) Responding to technical information requests

When a user requests information, technical data sheets, certificates, catalogues or documentation relating to CORTARTEC products, the information provided may be used exclusively to process and respond to that request.

c) Managing commercial relationships

Where applicable, personal data may be used to manage contacts and commercial relationships with customers, prospective customers, suppliers or partners.

d) Website security and operation

Certain technical information may be processed to ensure the security, stability and proper operation of the website and to protect it against abusive or fraudulent use.

e) Compliance with legal obligations

Personal data may be processed where necessary to comply with legal or regulatory obligations applicable to CORTARTEC.

f) Website improvement

Where the user has provided consent, certain information may be used to analyse website usage and improve the browsing experience through cookies or similar technologies.

4. Legal Bases for Processing

The processing of personal data may be based on:

  • The consent of the data subject;
  • The need to perform a contract or take steps at the request of the data subject prior to entering into a contract;
  • Compliance with a legal obligation;
  • CORTARTEC’s legitimate interests, particularly in ensuring the security, operation and improvement of its services, provided that such interests do not override the rights and freedoms of the data subject.

Where processing is based on consent, the user may withdraw their consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5. Contact Forms

The website provides forms through which users may contact CORTARTEC or request information about products and documentation.

Information submitted through these forms is used to respond to the request submitted by the user.

Users should avoid including personal information in message fields that is not necessary for the processing of their request.

Where a form provides a specific consent option, the user may choose whether to authorise the retention of their information for the purposes of following up on the request.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected.

The retention period may vary depending on:

  • The nature of the request;
  • Whether a commercial relationship exists;
  • Applicable legal obligations;
  • The need to establish, exercise or defend legal claims;
  • The consent provided by the data subject.

Once personal data is no longer required, it will be deleted or anonymised, unless a legal obligation requires its retention for a longer period.

7. Sharing of Personal Data

CORTARTEC does not sell or commercially trade users’ personal data.

Personal data may, however, be processed by service providers acting on behalf of CORTARTEC where necessary for website hosting, maintenance, security, communications or the provision of other related services.

In such circumstances, CORTARTEC seeks to ensure that service providers process personal data in accordance with applicable legislation and only for the purposes determined by CORTARTEC.

Personal data may also be disclosed to public authorities or competent entities where required by law.

8. International Data Transfers

Some service providers used to operate the website may be located outside the European Economic Area.

Where this involves the international transfer of personal data, CORTARTEC will seek to ensure that such transfers are carried out in accordance with the requirements of the GDPR, including through an adequacy decision or other legally recognised transfer mechanisms.

Cookie Policy

9. What Are Cookies?

Cookies are small text files stored on the user’s device when visiting a website.

They allow websites, among other things, to operate correctly, remember certain preferences, improve the user experience and, where authorised by the user, collect statistical information about website usage.

Cookies may be:

  • Session cookies, which are deleted when the browser is closed;
  • Persistent cookies, which remain on the user’s device for a defined period or until manually deleted.

10. Types of Cookies We May Use

The website may use the following categories of cookies:

Strictly Necessary Cookies

These cookies are necessary for the website to operate and to provide certain functionalities requested by the user.

They generally cannot be disabled through the cookie consent system because doing so may prevent the website from functioning correctly.

Preference Cookies

These cookies allow the website to remember certain user choices and preferences, providing a more personalised browsing experience.

Statistics Cookies

These cookies help us understand how visitors use the website, such as which pages are visited most frequently or how users navigate through the website.

The use of these cookies is subject to the user’s consent where required by applicable legislation.

Marketing Cookies

These cookies may be used to provide content or advertising that is more relevant to the user or to measure the effectiveness of marketing campaigns.

These cookies will only be used where the user has provided consent when such consent is legally required.

11. Third-Party Cookies

Certain features of the website may depend on services provided by third parties.

Depending on the configuration of the website, these services may use cookies or similar technologies.

Third-party services may include statistical analysis tools, maps, videos, embedded content, social media services or other external services.

The use of these services may involve the processing of certain information by the respective provider.

Users may review and manage their preferences through the cookie management mechanism available on the website.

12. Managing Cookie Consent

Where applicable, the website provides users with a cookie consent management mechanism.

Through this mechanism, users may:

  • Accept all cookies;
  • Reject cookies that are not strictly necessary;
  • Select specific categories of cookies;
  • Change their preferences at a later time.

Changing cookie preferences does not affect cookies that are strictly necessary for the operation of the website.

13. Managing Cookies Through Your Browser

Users may also configure their browser to block or delete cookies.

The procedure varies depending on the browser being used. Blocking certain cookies may, however, affect the operation of some website features.

Data Subject Rights

14. Your Rights

Under applicable legislation, data subjects may have the following rights:

  • Right of access to their personal data;
  • Right to rectification of inaccurate or incomplete data;
  • Right to erasure of personal data, where legally applicable;
  • Right to restriction of processing;
  • Right to data portability, where applicable;
  • Right to object to certain processing activities;
  • Right to withdraw consent, where processing is based on consent.

The exercise of certain rights may be subject to the conditions and limitations established by the GDPR and applicable legislation.

15. How to Exercise Your Rights

To exercise their rights, users may contact CORTARTEC using:

E-mail: geral@cortartec.net
Address: Rua Casal dos Mortais, Nº 10 B, 2625-692 Vialonga, Portugal

Where possible, requests should identify the right being exercised and provide sufficient information to enable the request to be properly handled.

CORTARTEC will respond within the time limits established by applicable legislation.

16. Data Security

CORTARTEC implements appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or access.

Despite the security measures implemented, no electronic transmission or storage system can guarantee absolute security.

17. Children

The website is not specifically intended for children.

CORTARTEC does not knowingly seek to collect personal data from children through the website.

If a parent or legal guardian believes that a child has provided personal data through the website, they may contact us at geral@cortartec.net.

18. Links to Third-Party Websites

The website may contain links to third-party websites or services.

CORTARTEC is not responsible for the privacy practices or content of such websites.

Users are advised to review the applicable privacy policies before providing personal data on third-party websites.

19. Changes to This Privacy and Cookie Policy

This Policy may be updated periodically to reflect changes in legislation, technology or the operation of the website.

The updated version will be published on this page together with the corresponding update date.

Users are advised to review this page periodically.

20. Right to Lodge a Complaint

If a data subject believes that the processing of their personal data violates applicable legislation, they have the right to lodge a complaint with the competent supervisory authority.

In Portugal, the supervisory authority is:

Comissão Nacional de Proteção de Dados (CNPD)
Rua de São Bento, n.º 148-3.º
1200-821 Lisbon
Portugal

Website: www.cnpd.pt

21. Contact Details

For any questions relating to this Privacy and Cookie Policy or the processing of personal data, please contact:

CORTARTEC 
Rua Casal dos Mortais, Nº 10 B
2625-692 Vialonga
Portugal

Telephone: +351 219 824 133
E-mail: geral@cortartec.net
Website: www.cortartec.net

Last updated: September 2026